Tell City Chair Co. FAQ

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Frequently asked questions regarding Tell City Chair Co.

Q: Is Tell City Chair Co. furniture still being manufactured?

A: 
As of September 1 2011, Tell City Chair Co. furniture is no longer being manufactured. This brings an end to a company that has produced millions of home furnishings.


Q: I am looking for additional pieces to match my Tell City Chair Co. Young Republic® Maple Collection furniture. Can I purchase Tell City Chair Co. furniture products directly from you?

A:  Yes, all of our products shown on our website are available for purchase, unless marked "sold out". The Young Republic® Collection, which your furniture is a part of, was discontinued in 1995; we have 1000's of this collection available.  Please send request to questions@williamtellantiques.com


Q:  Is there a catalog or book available with Tell City Chair Co.  furniture products that I can purchase?

A:  There is no one book with all Tell City Chair Co. products in it.  A book with all the Young Republic products and history of the Tell City Chair Co., is due out fall 2012.  However, Tell City Chair Co. did produce catalogs with their products.  We have their old catalogs available for $22.50.  Please send a request for the year you requesting, through questions@williamtellantiques.com .  


Q:  I would like to know the value of my Tell City Chair Co. furniture. Can you help me with a value?

A:  We CAN provide values for Tell City Chair Co. furniture products.  However, there is a charge of $15.00 per item.  The appraisal includes a document that states the following. Description of your item (measurements, weights, finish, and pattern number), Date(s) of production, Recommended resale and insurance value and original wholesale cost.  To have your Tell City Chair Co. furniture appraised, you must e-mail us at questions@williamtellantiques.com with your contact information.  You will also have to provide us with photos of your time to see the assess the condition. It is also helpful if you can provide all the information that is found on the product label (often a blue and white label located on bottom or back of product). The pattern #, Finish #, and the date code (often this is printed very small an example would be V10). Upon completion of the appraisal we will contact you with the results before any information can be given we must first receive payment by check, money order, or credit card.


Q:  I do not want to pay for an appraisal, I just want to know how much I can sell my furniture for can you tell me what I should ask for it? 


A
:  Sorry we cannot advise you what you should ask for your furniture.  That question falls under our appraisal category. I recommend that you just sell it for what would make you happy. To get a value for your furniture, you could try E-Bay or other online resources for a price.



Q: I would like to know how old my Tell City Chair Co. furniture is?  What can you tell me?

A:  This question falls under our appraisal category. If you provide all of the information found on the product label attached to your Tell City Chair Co. product we should be able to provide some dating information in your appraisal report.  The numbers that are important for identification are the Pattern #, Finish # and the date code located below the finish #.


Q:   My Tell City Chair Co. Glide Rocker has a broken metal swing iron, can you help me repair my chair?

A:  We no longer have swing iron replacement kits available. We do have a limited supply of Brown-RH swing irons (right side when sitting in the chair) which may resolve your problem. The swing irons had several design changes to them over many years but our latest part should work in your situation. In later models it is possible to install a RH part on the opposite side by turning it over. One swing iron is $15.00 plus $5.00 postage and handling. Indiana residents please add 7% Indiana sales tax. 


Q:  My Tell City Chair Co. glider rocker has a support under the seat cushion that looks like a wire mesh with rubber springs (1” W X 2” L) that attach to the back of the seat frame. The springs have broken and need to be replaced. Can you help me?

A: We have the rubber springs that you are inquiring about. We strongly recommend that you replace all of the rubber springs in your chair at the same time as they do stretch with age and use. It may also be necessary to have an upholstery shop install the springs. They are in stock and ready to be shipped for a cost of $5.00 each plus $5.00 for shipping handling( lower 48 states only) up to four springs. Indiana residents please add 7% Indianan sales tax.  


Q:  My Tell City Chair Co. glide rocker has a support under the seat cushion that looks like elastic chair webbing with metal clips on each end.  These clips fit into slots in the seat frame.  My webbing straps have broken and need to be replaced.  Can you help me?

A:  INSTRUCTIONS AND PRICING INFORMATION FOR CHAIR SEAT WEBBING

We need for you to measure your chair and determine the amount of webbing needed. Please measure the distance from slot to slot, across the frame and front to back to determine how much webbing is needed. Keep in mind that not all chairs have straps of equal length side to side compared with front to back so please measure both ways. After you’ve measured both ways multiply the number of straps needed by each length and add the values for the total lineal footage needed.

When installing it is necessary to cut the individual straps shorter than the actual opening to make them taunt when installed. We use a 23% stretch factor when doing factory installations. If you want to allow for the stretch factor when ordering take the total footage and divide that number by 1.23. If your total footage, to the nearest foot, were seven feet you would divide seven feet by 1.23, which equals 5.69, or rounded, six feet of webbing needed.

You will need two metal clips for each webbing strap so multiply the number of straps by two to determine how many clips are needed.

The metal ends or clips that slip into the slots of your seat frame are $. 75 each. The webbing material is sold in a single uncut length and is $2.25 per foot. Shipping handling charges (lower 48 states only) for up to 12 feet of webbing and 20 clips would be $5.00. Indiana residents please add 7% Indiana sales tax.

We also provide installation instructions that assist with cutting the straps and crimping the ends on each strap end.


Q:  The cushions on my Tell City Chair Co. rocker or chairs need to be replaced. Can I order replacements directly from you?

A:  Our suggestion for our customers who need replacement cushions is to take their seat and back cushions to an upholstery shop that they know and trust. The upholstery shop will use your old cushions to make a pattern to produce new cushions. The filler material in the cushions often needs to be replaced at the same time and they should accomplish all of this for a reasonable fee.


Q:  I have a Tell City Chair Co., chair with a rush type woven seat. Can this seat be replaced and can you recommend someone to replace the seat for me?

A:  The seat in your chair can be rewoven. The seats can be replaced using the same seat fiber and finishing materials that we’ve used since 1940.  Reweaving involves removing the old seat and installing the new seat.  It does not include refinishing of the chair frame, only seat replacement and seat finishing.  You would need to bring your chair(s) to our store and leave them with us. Please contact us for current pricing.  


Q:  I want to refinish my Tell City Chair Co. furniture. Can I purchase the stain from you directly?

A:  Yes, we carry the Andover Maple stain. Half pints are available for $12.00, Pints for $18.00, and touch-up markers for $6.00.  Shipping for the stain is $15.00 due to the hazard waste fee. For more information please visit our Tell City Chair Co. customer service tab.



Q: Do you buy Tell City Chair Co. Furniture from individutals?

A:  Yes, we do buy Tell City Chair Co. Furniture from individuals.  However, there are several factors that determine if we are interested in purchasing your furniture.  The first being, the cost of gas and shipping it is often not feasible for us to travel over 100 miles, nevertheless, smaller accessory items may be shipped when possible.  Second condition, condition, condition is a large factor in us purchasing your item(s).  If an item requires any touch-up, repair, or refinish work we might not be interested. Third, the rarity of your item(s), table and chairs, hutches would not be considered rare. If you have Tell City Chair Co. Furniture that you would like to sell please contact us at
questions@williamtellantiques.com. Please try to include photos!

If you have any other questions, please e-mail us at questions@williamtellantiques.com

Willilam Tell Antiques & Collectibles 302 9th Street Tell City IN 47586
(812)548-0640  Business Hours: Wed-Sat 11:00-5:00 Sun 1:00-4:00

 

Copyright © 2012 William Tell Antiques & Collectibles & Schweizer Halle LLC. All rights reserved